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How do I register? TOP Simply click on Sign Up and you will be provided with a direct link that will walk you through the process. What if I forget my password? TOP If you ever forget your password, send an email to mdpbabygirl@yahoo.com with your first and last name, address and telephone number for verification. You may also call us at 1-870-310-2751. How do I change my password? TOP Click on Log in and then click on "Modify your account". You need to provide your email and old password in order to change your password. How do I make changes to my account profile? TOP Click on Log in and then click on "Modify your account". You need to provide your email and password in order to change or update your account information. Item Availability? TOP We make every effort to keep sufficient stock of items listed on our site. Occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, it will be reflected on your order total as well as your shipping confirmation. What credit cards do you accept? TOP mbhandbagaddiction.com accepts Visa, Mastercard, American Express, Discover and Paypal. Be sure to enter your exact billing information (first and last name, middle initial, billing address, credit card number, expiration date, and cvv) Do you have a minimum purchase? TOP No, there is no minimum purchase required for online shopping. Do you charge sales tax? TOP Sales tax is charged only to residents in Arkansas, unless it is for resale. All other recipients of orders shipped to other states are responsible for complying with their state and local tax laws. How can I track my order? TOP You will receive an order confirmation once your order has been received. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for you package and a link to www.usps.com where you may use that tracking number. How can I modify my order? TOP Be advised that once an order has been placed, we are unable to make any modifications to the order including cancellations. Who do I contact regarding the website? TOP How will my order be delivered and when should I expect to receive my order? TOP Orders placed Monday-Thursday before 12:00am CST will begin processing the next day and will be shipped out within 24 to 48 hours pending availability and credit verification. Please allow 3-5 business days for Priority delivery. Any orders placed on Friday- after 4:00 PM Central Standard Time , Saturday or Sunday will be processed on the following Monday. ALL ORDERS ARE SHIPPED VIA USPS PRIORITY unless otherwise noted. DELIVERY TIME DOES NOT INCLUDE SUNDAYS or HOLIDAYS. Shipping around Holidays TOP **Please note that during the HOLIDAY SEASON orders may take additional time** ***If you have any questions please call our Customer Service at 1-870-310-2751 *** Do you ship to Hawaii and Alaska? TOP mbhandbagaddiction.com will not ship to Hawaii, Alaska, Puerto Rico, Guam and the US Virgin Islands. Where is my order? TOP To Track your Order you will need your USPS tracking number, which is emailed to you. What gift wrap/box services do you offer? TOP What is the shipping time frame? TOP Shipping Will Vary Depending on Your Location... What is your Return Policy? TOP If you are not satisfied with your purchase, returns and exchanges are accepted on items that have not been worn or altered and with ALL tags attached. WE DO NOT ACCEPT RETURNS OR EXCHANGES FOR RHINESTONE ACCESSORIES AND TIARAS. You may exchange or return merchandise by mail within 14 days of receipt of purchase ONLY WITH A RETURN AUTHORIZATION NUMBER. Please note that we do not refund shipping/handling charges. What is a return authorization number and where do I get it? TOP The return authorization number certifies your order return. You may obtain this number through Customer Service at 1-870-310-2751. ONLY WITH THIS NUMBER WILL YOU BE ABLE TO RETURN/EXCHANGE YOUR MERCHANDISE Where should I send my return or exchange? TOP Please send your return or exchange to: Melissa Booker 1401 West Block El Dorado, Arkansas 71730 How do I make a return or exchange? TOP After obtaining a return authorization number, write the number and date you received the RA number on a copy of the original invoice (there is a place for it at the bottom of the invoice). Send the merchandise and invoice in original package if possible. (We recommend that you insure the return packages to My Handbag Addiction. This will provide you with recourse on your package, as we cannot accept responsibility for packages we do not ship ourselves.) When will my credit card be refunded TOP Once your package has been received at www.mbhandbagaddiction.com , your refund will be processed in the original form of payment within 3-5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note your banking institution may require additional days to process and post this transaction to your account once they have received the information from mbhandbagaddiction.com I received an item as a gift. How do I return or exchange it? TOP If you would like to return your gift, please follow the same guidelines for returning or exchanging regular merchandise. Unfortunately, we can ONLY exchange the item or give you store credit. Trademark Disclaimer TOP ~*~NOTE~*~ My Handbag Addiction offers Designer Inspired handbags of SUPERIOR QUALITY, STYLE & VALUE. We are NOT associated or affiliated with the products of ANY name brand designers. Any referances to the TRADEMARKED PROPERTIES of the actual DESIGNER are simply for DESCRIPTIVE purposes.
Although our products are of the HIGHEST QUALITY & DESIGN, they are not the products of any name brand DESIGNERS. My Handbag Addiction will NEVER represent its handbags as theose of a designer brand or as being EXACT copies or Replicas of those designer brands.
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